tepat4dPrivacy Policy

This page describes what we collect when you use tepat4d and how we keep that data protected. We collect your email address, legal name, phone number, and payment account details to verify your identity, process deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, and settle withdrawals. We do not sell your data to third parties.

Our servers may sit outside your jurisdiction. We apply standard encryption and access controls to protect your account information, but we cannot guarantee absolute security. We retain your data for the period your account exists plus a compliance hold after closure.

This privacy policy outlines our data practices across all tepat4d services: live-dealer tables, sportsbook markets (Liga 1, Piala AFF, Champions League), slots, and esports. Your use of tepat4d means you accept this policy.

What we collect and why

We collect the following data when you create a tepat4d account and place bets or play games:

  • Identity information: legal name, date of birth, and phone number for account verification and anti-fraud checks.
  • Email and password: for account access and password recovery.
  • Payment account details: bank account numbers, e-wallet phone numbers, or virtual-account identifiers linked to your deposits and withdrawals.
  • Betting and game history: your entries, game outcomes, and account balance for dispute resolution and betting tracking.
  • Device and IP address: your phone or computer identifier and internet address for login verification and fraud prevention.
  • Cookies and tracking pixels: to remember your preferences and measure traffic on our site.

We use this data to verify you are who you claim, prevent account theft, comply with anti-money-laundering rules, and process your deposits and withdrawals. We also use it to respond to customer support requests and resolve betting disputes.

Who we share data with

We share your payment information with payment processors that handle DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet transfers. These processors may hold your data according to their own privacy policies. We also share aggregated (non-personal) data with analytics vendors to improve our site speed and user experience.

We do not sell or rent your personal data to marketers, advertisers, or third-party sellers. If compelled by court order or legal authority in Jakarta, Surabaya, Bandung, Medan, Semarang, or other jurisdictions, we may disclose account information to law enforcement.

Important: Our servers may be located outside your country. Your data may be transferred and stored internationally, subject to standard data protection practices.

Our tepat4d data protection practices

Data retention

We keep your account data for as long as your tepat4d account is active. After you close your account, we retain records for a compliance hold period (typically 7 years) to satisfy legal and anti-fraud requirements. We then delete or anonymise your personal data, except where local law requires longer retention.

Cookies and tracking

We use cookies to store your login session, remember your language preference, and track which games you visit. These cookies help us customise your tepat4d experience and measure traffic trends. You can disable cookies in your browser settings, but some features may not work properly.

We also use analytics vendors (such as Google Analytics) to track how users interact with our site. These vendors may set their own cookies and collect data separately. We do not control their practices.

Your rights on tepat4d

You have the right to request a copy of your personal data, ask us to correct inaccurate information, or request deletion (subject to legal holds). You may opt out of marketing emails by clicking "unsubscribe" in any message we send. You can also contact our support team to request data export or ask questions about our privacy practices.

We respond to data access requests within a standard review period, typically 14–30 business days. We may ask you to verify your identity before releasing sensitive information.

Data breaches and security

We encrypt your password and payment information using industry-standard protocols. We restrict employee access to personal data and conduct regular security audits. However, no system is completely secure. If we discover a data breach affecting tepat4d accounts, we will notify affected users and cooperate with relevant authorities.

Changes to this policy

We may update this privacy policy from time to time. We will notify you of material changes by email or by posting a notice on our site. Your continued use of tepat4d after such changes means you accept the updated policy.

Contact tepat4d

If you have questions about our privacy practices or wish to exercise your rights, contact our support team through your tepat4d account or by email. We provide English-language support for privacy inquiries and will respond within a standard review period.

This privacy policy is effective as of your account creation date and applies to all tepat4d services: live-dealer tables, football and esports sportsbook markets, slot games, and your account wallet.